We (Airplay Scampton) invited NWCH into our sessions to talk to young people about the importance of friendship and the effect of bullying. The session went extremely well. Thank you so much for the time you spent with us on Wednesday evening, and for putting up with the organised chaos. We were pleased with what you delivered. It was an insightful experience. You provided us with an opportunity to observe and hear what the young people thought about themselves and their friends that we don’t usually have
The team at NWCH has changed my opinion of counselling completely, I used to feel embarrassed but now the stigma is gone and I have learnt so much. Everyone is lovely and I couldn’t praise them all enough!
“I have visited with my children today it was their third session, wow! I am so very impressed by the quality of the counsellors and the way the building is set out. I know that my kids will look back on this and see it as invaluable. A huge big thank you not only for the support, that you are giving the children but also us a family. I really cannot find the words to thank you enough from the bottom of my heart. Keep up your fantastic work. What a difference you are making to all the children that you work with helping to create balanced and caring individuals.”
I met with Naomi and Alex at The Counselling hub back in March and I am very excited both as a Business Growth Adviser as well as a fellow Counsellor to see their plans coming to fruition.
This has always been the long term vision for Naomi and I am pleased she is well on the way to achieving this.
The Counselling Hub has everything all in one place offering support to families including a fantastic purpose built children’s room as well as an excellent training facility for Counsellors.
It gives a great opportunity for fellow Counsellors to meet up and share best practice and continue with their continuous development without having to travel further afield its all now right here on our doorstep.
I encourage everyone to go and have a look around, you will receive a very warm welcome.
I am looking forward to continuing to work with the team at the Counselling Hub to realise their strategy and growth plans for the future and in putting the Counselling Hub firmly on the map.
I brought my son, in to meet with James. He immediately put us both at ease and could not have been more open, friendly or informative about what to expect. I have every faith that my son will benefit hugely from this experience and have full trust in James and the team. Everybody I have had contact with thus far, has been exceptional. All positive, friendly people who, I feel, have bent over backwards to help us. Thank you.
Sindy is a lovely lady who made me feel comfortable immediately, and thanks to her warm and friendly personality, it was easy to open up to her. I feel very hopeful about my sessions with her as she gave a summary at the end of our appointment and a plan of action for the next. She has been able to help me feel hopeful for the first time in weeks! I cannot recommend NWCH highly enough, everybody you speak to goes out of their way to help, thank you.
Honestly can’t fault the service. Used them a few times now both for couples counselling and now on my own. I love spending time with pet therapy dog Ellie as she helps me open up more and stay relaxed. I look forward to my sessions as it’s a release and I can get things off my chest knowing I won’t be judged in any way. It’s fantastic. Thank you so much. It has really helped to have the sessions funded through Bromhead Medical Charity, it was easy to apply and took a big weight of our shoulders.
We could not be happier with how this service has helped our son. I spoke to his class teacher today who said he is already much happier. Happier son makes us happy and proud parents. Thank you.
Mum came with me for the 1st 10 minutes to explain what had been going on, this helped a lot. Mum then left and Debby and myself had a one to one to talk about what had been going on and what the causes could be. We came to a conclusion that fitted the issue. Overall Debby, was really nice and friendly. She knew how to approach the situation and talk things through with care and patience.
Personally I was a very skeptical individual and initionaly attended as a good Will gesture to my family who had encouraged me to do so……. that being said I found myself to be able to talk to (lest be honest a stranger) about my life and it’s difficulties in an open and comfortable fashion……. dont get me wrong I’m no soft touch! But I found it genuinely comforting to be able to do so! …. it makes me ask and look for answers from myself ….. rather than someone with a title telling me what’s wrong……,
This is my 3 rd visit, and when I arrive I feel anxious, but I always come out of my session s feeling relaxed and relived. Very nice people ., always make you feel welcome, and always on hand to help. I think they are a god sent, very professional and friendly
From the moment I arrived I was made to feel welcome and at ease. The office has a very personal feel which I wasn’t expecting, as I have never gone to therapy before. My appointment was with Lindsey who was so kind and understanding and non judgemental. I look forward to my next appointment and I’d recommend the service to anyone.
Coming in for couples counselling, we were both nervous about how the session would work having not done anything like this before.
I suffer with anxiety, so I can struggle in new environments. From the moment we walked in we were warmly greeted by the receptionist, offered a drink and sat in the comfy waiting room.
We were then met by our counsellor in the waiting room and were escorted to a private counselling room. Ian instantly made us feel at ease.
He listened to each of us and made it feel very light hearted and easy. We were able to share our feelings and thoughts and Ian gently guided us to explain our views to help us see each others views and gave us things to think about for next week.
The NWCH is a relaxing friendly place with the most fantastic staff. They have been fantastic and I can’t recommend them enough.
The NWCH is a relaxing friendly place with the most fantastic staff. They have been fantastic and I can’t recommend them enough.
The whole atmosphere is friendly and welcoming. The rooms and comfortable and relaxing and the staff are wonderful. I can’t thank you enough for what you have done for me!!
Lovely, staff friendly and polite and very helpful.Hard to find though x
I cannot recommend the services of NWCH enough. When I was at my lowest point, they provided me with unconditional counselling and support. They helped me find a way through my troubles and realise that happiness was an option. Therapy works!
Sarah is amazing and I feel so at ease with her. And trust her advice.
Excellent service very friendly staff
I want to be alive now! When I started therapy I didn’t care either way before – life was so stressful. I felt that if I had an accident and died, like being hit by a car, it would be doing me a favour. I didn’t matter.
Made to feel very welcome and I was able to sit in with my child until he was settled. The children’s room is excellent which helped ease my child. The adult room made you feel relaxed and not clinical.
The comfortable rooms and friendly atmosphere makes you feel relaxed and safe.
Sally was a very easy person to talk to and very helpful and clear at explaining what will happen next.
I was made to feel very welcome when I arrived. I was offered a drink and felt relaxed in the lovely waiting room. The therapy room was like a living room and it had a lovely atmosphere. My counsellor was very friendly and professional. I was made to feel at ease from the onset.
NWCH make you feel comfortable from the moment you walk in. There is no stigma or “clinical” feeling to make you feel different to anybody else, just a nice normal atmosphere. The staff are very discrete and polite. I am very grateful for all their help to get me on the right track.
I would like to thank Charlie for all the support he has done for Anon, I am really grateful for all u did Anon will miss seeing Charlie and also like to thank Andrew for supporting Anon as well u are all a fantastic team again thanks so much.
From the welcome you receive on arrival , to the friendly welcoming atmosphere in the hub and the two terrific sessions we have received so far … we are nothing but impressed with everything so far.
From the welcome you receive on arrival , to the friendly welcoming atmosphere in the hub and the two terrific sessions we have received so far … we are nothing but impressed with everything so far.
Everyone here is so friendly and welcoming and i feel valued.
Pam is lovely & makes me feel good about myself. She also helps me deal with my issues & move forward.
Amazing friendly people they make you feel welcome every time you go my councler was amazing and she really did work wonders with me so I want to thank everyone at the NWCH for all your help it was sad to say bye.
My first experience at your centre was brilliant. I felt better after the first session. I can’t wait for the next one.
Everyone within the Nwch is so lovely and welcoming. Ian is by far the best Councillor i have ever had and his knowledge is amazing.
Everyone within the Nwch is so lovely and welcoming. Ian is by far the best Councillor i have ever had and his knowledge is amazing.
Yesterday was my first time at Counselling, I didn’t know what to expect, but it was the best experience. I couldn’t believe how much of a positive impact it had even after the first session. I can’t wait for my appointment next week. Karren was absolutely lovely and supportive, she allowed me to lead the session and gave me the advice that I needed without telling me ‘what to do’. Couldn’t recommend enough. I felt like a weight had fallen off my shoulders when I left.
Caring, understanding & professional service, recommended
I’ve had a really good session yesterday, very emotional, even two hours afterwards, but I felt better. I can’t wait to get back next week. Thank you Chris.
Extremely friendly and made me feel comfortable. Would 100% recommend.
I love this place ,it’s given me my life back and control of how I want to live ,I’ve learnt to be stronger ,stand up for myself and to say no to people rather than yes and regretting it.
Sindy my counsellor is so lovely, I have recommended a friend who now goes too and gets on well with her counsellor too 😁
Absolutely fantastic facilities and ease of booking. Highly trained and experienced counsellors.
Staff are always friendly and always puts you at ease.
Realy helped me more than words can say. Andrew my counsellor was fantastic. I feel so positive now thank you so much. NWCH. & all the people involved. Thank you!!!
I was welcomed and the atmosphere was very relaxing. The information I received before attending for my first consultation was really informative . My counsellor was very professional and I felt really supported.
I’m really impressed with NWCH so far – I started with one counsellor and it just didn’t click (they were lovely just not what I was looking for) but NWCH were brilliant about me trying someone else. No judgement, happy to accommodate. Everyone is always really friendly and welcoming, and the coffee is great too!
NWCH have been a fantastic service for our son. His counsellor has been brilliant and very adaptive to our sons needs, to ensure that every session with him has been a positive and successful experience. Thank you.
Lindsay is an excellent counsellor, gently guiding you , whilst encouraging you to find solutions to your problems .
Everyone at NW are very friendly , making you feel at ease . Excellent customer service
Was able to talk open and freely. Feel so much better after coming out of one off the sessions
I have recently completed my grief counselling sessions with Goldie. She was absolutely brilliant. Her compassion and professionalism helped me to find my way forward. I cannot praise her too highly for her understanding and support. I will never forget her. Diane, the receptionist was always welcoming. Attending sessions was at first scary and often daunting but her friendly greeting made it easier to keep going.
Thank you all very much. Your work is so important.
I am always welcomed with a smile and excellent customer service .
Lynsey is a very professional counsellor and I don’t know what I would have done without her guidance over the last few weeks .
Denise and Nadine were both very professional and I felt very welcome and at ease. Glad I got in touch!
My counselling with Karen is like my safe place, it gives me a time to express my feelings to someone who wants to listen and can help when i need her advice. Walking out after my session is always a relief as Karen helps me with my outlook on how I’m feeling and benefits me further every week.
Nadine is such a lovely, caring and understanding lady. She is very easy to talk to and also listens to every single thing that I say. I immediately felt at ease once I had arrived although I had been so nervous before my first appointment.
I would highly recommend coming to NW. Everyone makes you feel very welcome. Excellent counselling service.
All excellent from start to finish, couldn’t be better, thank you. Feel hopeful I will be able to resolve the things that have troubled me over the years.
So impressed with the staff and people who run the hub all very helpful and understanding.
Caring service, prompt reply and communications.
Diane and Chris are always very helpful and really nice.
Even after one appointment I feel like it’s a great service supportive and person centred.
Very accommodating, immediately feel relaxed and able to talk frankly. The whole team make you feel welcome the moment you arrive.
Chris M was fantastic with my son in working through his emotions.
I have attended a few counselling sessions with other companies, I can’t safely say this one has been a game changer. Nadine has been amazing.
Nadine made me feel very comfortable and helped me to (try) to communicate my thoughts and emotions. I was a little nervous, but after a very short time I felt able to speak freely and candidly. All the staff were so friendly and helpful, and the overall atmosphere of NWCH has a sense of welcome and calm. I feel very fortunate to be attending sessions here.
This week I ended my counselling sessions at NWCH after around 6 months of seeing Karen. The entire experience has really changed my life and I couldn’t recommend NWCH and Karen enough. She has completely changed my outlook on life. It is amazing how talking to Karen has helped me. Thank you to Karen and NWCH for everything.
Lovely place, people seem nice, friendly and are very approachable. You are made to feel welcome and at ease.
Lovely atmosphere, incredibly friendly and helpful staff. I warmed to my counsellor straight away which is not an easy thing to come by due to my social phobia. I am looking forward to my future appointments and have great hope that Karen is the lady to guide me to recovery. Could not speak more highly of her and all of the other staff members I encountered. A very heartfelt thank you to them all for their kindness and compassion.
Well my daughter is the patient, but Karen and some of the team I have met so far are lovely, very professional and caring
I have a lot of trust and confidence in Sarah.
Sarah is wonderful and the therapy I am having with her is really effective and I can see making lasting changes in my life.
Lovely warm welcome when I arrived. Karen was so wonderful and easy to talk to. Thank you
Environment, Organization, Timeliness
Expertise of skills, knowledge, understanding and patience and the wrap around support you provide. Thank you.
I would recommend to anyone who is experiencing personal problems such as anxiety to get in touch with NWCH.From the initial email to ask how they could help me ,to the friendly,caring and understanding approach that I have experienced whilst at my counselling sessions.My own personal counsellor Ian makes me feel good about myself after each session .Have a good Christmas all and thankyou Diane for the lovely coffees.See you in the New Year hopefully.
Have now attended 6 sessions, all if which have been very helpful. Sindy has a great approach which is totally client focused. The sessions have helped me understand my thoughts and feelings and enabled me to look at issues from a different perspective. Thank you
