“I have visited with my children today it was their third session, wow! I am so very impressed by the quality of the counsellors and the way the building is set out. I know that my kids will look back on this and see it as invaluable. A huge big thank you not only for the support, that you are giving the children but also us a family. I really cannot find the words to thank you enough from the bottom of my heart. Keep up your fantastic work. What a difference you are making to all the children that you work with helping to create balanced and caring individuals.”

“Honestly can’t fault the service. Used them a few times now both for couples counselling and now on my own. I love spending time with pet therapy dog Ellie as she helps me open up more and stay relaxed. I look forward to my sessions as it’s a release and I can get things off my chest knowing I won’t be judged in any way. It’s fantastic. Thank you so much. It has really helped to have the sessions funded through Bromhead Medical Charity, it was easy to apply and took a big weight of our shoulders.”

“NWCH has a great atmosphere. The staff are fantastic and it is very relaxing which makes it easier to talk. Thank you!”

“Warm and friendly atmosphere which felt like home. A beautiful Therapy dog too. ”

“ Lovely, staff friendly and polite and very helpful.Hard to find though x.”

“I want to be alive now! When I started therapy I didn’t care either way before – life was so stressful. I felt that if I had an accident and died, like being hit by a car, it would be doing me a favour. I didn’t matter.”

“Excellent service very friendly staff.”

“Made to feel very welcome and I was able to sit in with my child until he was settled. The children’s room is excellent which helped ease my child. The adult room made you feel relaxed and not clinical.”

“The comfortable rooms and friendly atmosphere makes you feel relaxed and safe.”

“Sally was a very easy person to talk to and very helpful and clear at explaining what will happen next.”

” NWCH make you feel comfortable from the moment you walk in. There is no stigma or “clinical” feeling to make you feel different to anybody else, just a nice normal atmosphere. The staff are very discrete and polite. I am very grateful for all their help to get me on the right track.”

I would like to thank Charlie for all the support he has done for Anon, I am really grateful for all u did Anon will miss seeing Charlie and also like to thank Andrew for supporting Anon as well u are all a fantastic team again thanks so much.

Pam is lovely & makes me feel good about myself. She also helps me deal with my issues & move forward.

Yesterday was my first time at Counselling, I didn’t know what to expect, but it was the best experience. I couldn’t believe how much of a positive impact it had even after the first session. I can’t wait for my appointment next week. Karren was absolutely lovely and supportive, she allowed me to lead the session and gave me the advice that I needed without telling me ‘what to do’. Couldn’t recommend enough. I felt like a weight had fallen off my shoulders when I left.

Caring, understanding & professional service, recommended

I’ve had a really good session yesterday, very emotional, even two hours afterwards, but I felt better. I can’t wait to get back next week. Thank you Chris.

Extremely friendly and made me feel comfortable. Would 100% recommend.

I love this place ,it’s given me my life back and control of how I want to live ,I’ve learnt to be stronger ,stand up for myself and to say no to people rather than yes and regretting it.
Sindy my counselor is so lovely ,I have recommended a friend who now goes too and gets on well with her counsellor too ?

Absolutely fantastic facilities and ease of booking. Highly trained and experienced counsellors.

Staff are always friendly and always puts you at ease .

Realy helped me more than words can say. Andrew my counsellor was fantastic. I feel so positive now thank you so much. NWCH. & all the people involved. Thank you!!!

I was welcomed and the atmosphere was very relaxing. The information I received before attending for my first consultation was really informative . My counsellor was very professional and I felt really supported.

I was welcomed and the atmosphere was very relaxing. The information I received before attending for my first consultation was really informative . My counsellor was very professional and I felt really supported.

Realy helped me more than words can say. Andrew my counsellor was fantastic. I feel so positive now thank you so much. NWCH. & all the people involved. Thank you!!!

I found Sarah incredibly amazing. In just a few weeks she has turned my inner mantra round and restored my sense of self worth and inner strength. Many thanks to her and the whole team. U are all incredible.

This place makes you feel so welcomed. Everybody are nice and understanding. If you need help don’t hesitate, reach out and they will do their best to make you feel better!

Lady at reception is really nice. She welcomes with a smile and always offers a drink. Heather is a lovely lady and i feel in safe hands. I have been able to totally open up to her.

Ria was excellent, she made me feel comfortable and able to open up about my problems. All staff were polite and knowledgable. Thankyou.

My counsellor is amazing and after only 4 sessions, is already supporting me in making a difference. All very lovely staff there. Highly recommended. ?

NWCH have been a fantastic service for our son. His counsellor has been brilliant and very adaptive to our sons needs, to ensure that every session with him has been a positive and successful experience. Thank you.

NWCH have been a fantastic service for our son. His counsellor has been brilliant and very adaptive to our sons needs, to ensure that every session with him has been a positive and successful experience. Thank you.

Was able to talk open and freely. Feel so much better after coming out of one off the sessions.

Lindsay is an excellent counsellor, gently guiding you , whilst encouraging you to find solutions to your problems .

Everyone at NW are very friendly , making you feel at ease . Excellent customer service

I have recently completed my grief counselling sessions with Goldie. She was absolutely brilliant. Her compassion and professionalism helped me to find my way forward. I cannot praise her too highly for her understanding and support. I will never forget her. Diane, the receptionist was always welcoming. Attending sessions was at first scary and often daunting but her friendly greeting made it easier to keep going. Thankyou all very much. Your work is so important.

Diane and Nadine were both very professional and I felt very welcome and at ease. Glad I got in touch!

I am always welcomed with a smile and excellent customer service .

Lynsey is a very professional counsellor and I don’t know what I would have done without her guidance over the last few weeks.

My counselling with Karen is like my safe place, it gives me a time to express my feelings to someone who wants to listen and can help when i need her advice. Walking out after my session is always a relief as Karen helps me with my outlook on how I’m feeling and benefits me further every week.

Nadine is such a lovely, caring and understanding lady. She is very easy to talk to and also listens to every single thing that I say. I immediately felt at ease once I had arrived although I had been so nervous before my first appointment.

Nadine is such a lovely, caring and understanding lady. She is very easy to talk to and also listens to every single thing that I say. I immediately felt at ease once I had arrived although I had been so nervous before my first appointment.

All excellent from start to finish, couldn’t be better, thank you. Feel hopeful I will be able to resolve the things that have troubled me over the years.

So impressed with the staff and people who run the hub all very helpful and understanding.

Caring service, prompt reply and communications.

Diane and Chris are always very helpful and really nice.

Diane and Chris are always very helpful and really nice.

Even after one appointment I feel like it’s a great service supportive and person centred.

Very accommodating, immediately feel relaxed and able to talk frankly. The whole team make you feel welcome the moment you arrive.

Have now attended 6 sessions, all if which have been very helpful. Sindy has a great approach which is totally client focused. The sessions have helped me understand my thoughts and feelings and enabled me to look at issues from a different perspective. Thank you

Great service friendly really appreciate the help.

Chris was great, as always, really helped me at this very difficult time.

My counsellor was very nice and really helpful. I’m looking forward to my sessions.

Thank you.

My counsellor was very nice and really helpful. I’m looking forward to my sessions.

Thank you.

I had my first face to face session with Karen. Who made me feel comfortable straight away. When speaking to other members of staff they have always been polite and kind.

Thank you NWCH

Extremely professional yet very personable and knowledgeable too- no complaints.

They are fantastic, listens understands and is honest she has supported and helped me I’m very grateful.

I really connect with Ian and enjoy the counselling sessions. I end up speaking about alot of things I never even knew was buried in my head. I enjoy the fact it all seems to be quite positive I don’t just end up talking about the doom and gloom of life which to me shows that counselling is working and having a positive effect on my wellbeing.

Exceptional service, Chris is great at what he does!

Goldie is such a lovely person, she truly cares, listens, actually helps and doesn’t judge, a truly amazing woman, I feel very lucky working with her.

Chris was so lovely and welcoming. My daughter quickly felt at ease to relax and be able to talk. She is looking forward to her next session.

Thank you for a great first session

I really enjoyed my sessions with Ian. He helped me to identify ways in which some challenging experiences were still influencing me, whilst also helping me to appreciate that many things I worried about were normal, and common. I also appreciated his astute kindness and pragmatism.

I really enjoyed my sessions with Ian. He helped me to identify ways in which some challenging experiences were still influencing me, whilst also helping me to appreciate that many things I worried about were normal, and common. I also appreciated his astute kindness and pragmatism.

My son loves coming to his play therapy session with James. James is brilliant with my son who is confident and happy to come and see James and play on his own without mum or dad in the room. James has made such a big impact in my sons life he enjoys his company and playing with all his toys exploring different textures such as sand. He is looking forward to the next session.

You saved my life. All my concerns where dealt with brilliantly. Patient and truly concerned. I found my diagnosis doesn’t define me, it allows me to find me.