Covid 19 & Domestic Abuse

Important Announcement – Public Health

Dear all NWCH clients (all current clients will also be emailed separately with this information).

As part of our duty of care as a mental health provider we would like to take this opportunity to reassure you that we are closely watching the developing matters relating to COVID-19 (Coronavirus), taking keen note of information disseminated by Public Health England, the Department of Health, and our local Government. We would like to take a proactive rather than reactive approach to the situation. We are continually reflecting about ways in which to keep our clients and staff safe.

Here is the link to the World Health Organisation (WHO) page about the virus which gives information on how to protect yourselves.

Following last week’s press conference from the UK Government and yesterday’s advice, where it was announced that the UK is entering the Delay Phase, and taking into account the changing nature of the situation, we would like to let you know that the NWCH Hub remains open at this time unless national advice changes, however here are some points to be aware of:

1. Skype / telephone appointments are available:
If you would rather not attend the Hub for a session that you have booked in, as always, Skype or telephone consultations are available. If you would like to take this approach please let us know as soon as possible in advance of your session so that we can make sure you and us are fully equipped for this session. This option is also naturally available for those that choose / need to self-isolate. The fees for sessions remain the same, those of you that have funded sessions will not pay for your sessions as normal.

2. Your health:
In line with the advice stated by the National Press Conference last week, if you have a new and constant dry cough, or if you have a raised temperature (higher than 37.8c) you will need to stay at home and rest for 7-14 days. In addition to this, if you feel that you have developed symptoms, please call ‪111‬ or visit

3. Our health:
Should any of our staff develop any symptoms or become aware that they have been in contact with anyone asked to self-isolate, or if they are diagnosed, they will immediately postpone their sessions. We will make those booked in aware of the situation and will not re-start sessions with that counsellor until they have been given the all clear by primary health care professionals / have been clear of symptoms for 7-14 days. You will be provided with contact details for other organisations and/or offered telephone/skype sessions.

4. Online advice:
Please only take advice from trusted sources such as NHS England, found here:

Whilst many of the people who have the virus will only experience mild to moderate symptoms, we feel we have a duty of care to especially protect those with complex / serious ill-health issues, pregnant people and older people over the age of 70 years of age, and by taking extra care, we reduce the risk of passing the virus onto those people and those closest to us.

These are very unusual circumstances, but we feel it is best to be prepared and aware. We will continue to monitor the situation and update you accordingly with any further changes. Please do feel free to ask any questions you may have with your counsellor at your appointment or please also feel free to call or email us.

Thank you for your continued support and we wish you all the best of health in these uncertain times.

More than 80 delegates attend Lincoln’s First Suicide Prevention Conference

More than 80 people attended Lincoln’s First Suicide Prevention Conference this week to find ways to stem an “avoidable” loss of life in the future – after figures revealed the city has seen its highest suicide rate since 2002.

As many as 20 people in Lincoln took their own lives in the last year and Office for National Statistics (ONS) figures show that 87 people committed suicide in the county in 2018.

Delegates, including mental health practitioners, front-line workers and counsellors, listened to inspirational speakers and reflected on the figures during the World Suicide Prevention Day event at The Showroom, in Tritton Road, which was organised by the NWCH (Naomi Watkins Counselling Hub).

Delegates also attended in-depth workshops on: Suicide Prevention in Young People (the number of young people under the age of 24 who committed suicide hit a 19-year-high last year); Suicide Prevention in the LGBT-plus community and ADHD and Suicide.

Delegates heard from NWCH Chief Executive Naomi Watkins about her recent six-week research trip to Australia and New Zealand, following winning a Winston Churchill Fellowship.

After a welcome from Naomi, Lincolnshire Police & Crime Commissioner Marc Jones said he recognised the importance of tackling the risk of suicides, which has seen the tightening-up of gun licensing locally.

“A young officer who has had classroom-based training can go out with his mentor and his first experiences can be attending a fatal RTA, followed by a suicide. This has brought home to me how difficult the job is. Wearing a uniform doesn’t stop people from having human frailty. We have to support them and share best practice with others,” he said.

The ONS figures show that, countrywide, the number of people ending their lives by suicide increased by 11.8 per cent from 5,821 to 6,507. That is the first increase in the suicide rate since 2013. Males made-up 75 per cent of that 6,507.

Fortis Therapy & Training Managing Director Alexis Powell-Howard, who supports people from diverse backgrounds picked-up on this issue, in her Mental Emotional Needs (MEN) address.

Kyle Walker of Positive Connections said people needed to be aware of the damaging impact of listening to persistent unhelpful messages that pop into their heads.

“My message to others is, the past has gone, it’s important to live in the present. You can be affected by what (messages) you absorb, but what you believe in is what you will become. It’s important to change your internal dialogue,” said Kyle.

SK First Aid Training Director Samantha Kendall spoke about Mental Health and Crisis Situations. Samantha, who formerly worked as a qualified Emergency Medical Technician for seven years, said crews often put on brave faces when dealing with devastating situations.

Heath Blogger Thomas Dunning (aka The Mental Health Runner), who was rocked by the loss of his brother Will Bonner in 2009, has also experienced other problems including cyber-bullying.

Volunteer, coach and campaigner for the improvement of her local mental health services, Emily Nuttall travelled from Guernsey to speak at the conference.

“I think a lot of people try to give the impression they are someone they are not. You are not being weak if you just be yourself. I believe many people wear masks. I urge them to leave theirs at home and realise it is fine “not to feel okay,” she said.

Surrey woman Charley James (29), who told how she and her sister Katie both contemplated ending their lives by suicide on different occasions, is a keen advocate of mental health awareness.

“I was put through to the Children and Adolescent Mental Health service because I had been self-harming and eventually learned that I had an emotional unstable personality disorder, that wasn’t picked up until much later,” she said.

The recovering addict, who used drugs and alcohol in order to self-medicate, has been clean for two-and-a-half years, but said it was far too long to get properly diagnosed. After “15 years of pain” she wants to see “faults in the system” addressed.

The conference featured well-attended workshops. NWCH Counselling & Safeguarding Lead & Trainer Chris Morris, led the session on Suicide Prevention in Young People.

Robert Glenton, founder of Upbeat – a social group for people with a personality disorder – and former professional footballer and now an enthusiastic mental health advocate Martin Pemberton of Rhomb Associates, also spoke.

NWCH Chief Executive Naomi Watkins shared what she had discovered during her six-week visit to Australia and New Zealand.

“This trip gave me an unrivalled opportunity to see and hear, first hand, how professional and voluntary organisations there are working to prevent suicides. We shared so much of value. Our counterparts face similar issues, but people seem to be more philanthropic and there is more funding around.”

Colleague and fellow NWCH Director Charlie Blackwell said it had been a highly successful day, adding that it is the socially isolated and those without supportive family, friends and work colleagues who are the most at risk of mental health challenges – but help is available.

Read all about it – lots of news and updates this month

What a busy few months we have had! Let’s start with a visit from the Police Crime Commissioner to celebrate our 10,000 counselling session since we started in April 2017!

At NWCH we counsel both victims of crime and help with the rehabilitation of ex-offenders.

“The work NWCH does is vital for helping victims of crime rebuild shattered lives and helps increase the likelihood of ex-offenders reintegrating back into society, reducing the number of victims,” said Mr Marc Jones.

“It’s been fascinating to see the amazing work that goes on here. It’s one crucial piece of a complex jigsaw of services that help our communities remain healthy, feel supported and stay safe.”

NWCH’s Director, Charlie Blackwell said: “NWCH has worked tirelessly for over two years to forge successful collaborations with as many organisations as possible, and many now refer clients to us, enabling us to provide counselling to the most vulnerable members of society.

“We have invested heavily in raising awareness of our services and the general public is now much more aware of what we offer. Week on week, we are seeing increasing numbers of self-referrals with people emailing or calling the Hub directly to request counselling.”

(L-R) Lincolnshire Police and Crime Commissioner, Marc Jones, with NWCH Director, Charlton Blackwell.



We won an award!

Naomi Watkins returned home from her research project in Australia and New Zealand to win an award for NWCH! Five of Lincolnshire’s successful, established and emerging new directors and business leaders are winners for the coveted Institute of Directors (IoD) East Midlands Director of the Year awards 2019.

Over 150 guests attended the IoD East Midlands Director of the Year 2019 awards, held this year at Winstanley House in Leicestershire.

Forty six of the region’s successful, established and emerging directors and business leaders were finalists in the awards. Winners of the twelve categories will go forward to the IoD’s national finals in London on October 18th 2019.
Our CEO Naomi Watkins won Director of the year award in the start-up category. She had this to say about her win:
“It is an absolute honour to receive this award and represent the third sector and a community interest company. Running a business that is not-for-profit is extremely challenging. I couldn’t do what I do without my team, so this award is for all of them.”


(L-R)  Bruce Spencer-Knott of Minster Surfacing won the Director of the Year in the Innovation category. Caroline Killeavy of the Lincolnshire YMCA won the Director of the Year Third Sector. Naomi Watkins of NW Counselling Hub CIC won the Start Up category. Bill Skelly, Chief Constable of Lincolnshire Police was named Public Sector Director of the Year. Representative for Sean Ramsden of Ramsden International won the Large Business Award.


We are now renting out some of our counselling rooms – contact us here to find out more. Suitable for therapists, holistic therapists, reiki practitioners, and any wellbeing therapist / practitioner.


We are now providing counselling via Skype and Telephone – please contact us here to find out more and book an assessment call.

We believe counsellors should be supported too, we can help with a hub for you to seek support from others.
We provide workshops and training of a high standard to help you keep your CPD up to date.
For more information about our NEW membership and all things training contact us here.

Are you passionate about Suicide Prevention? – If you are have you got your ticket yet to our conference? A Conference addressing Suicide Prevention. With guest speakers sharing their research, telling their lived experiences with their own mental health, and sharing good practice. Including workshops by NWCH trainers and a guest trainer in the afternoon based around three key topics; Suicide Prevention in Young People, Suicide Prevention in Adults, Suicide Prevention in the LBGT+ Community.

NWCH is passionate about suicide prevention and being able to see any warning signs early on, so we can support others to address the key concerns in clients lives. Through counselling and support at our dedicated hub in Lincoln we help many people who have suicidal ideation and/or intention. This conference is aimed at practitioners, front line workers, counsellors, therapists, psychiatrists, psychologists, PSHE leads in Schools, pastoral teams in schools, clinicians, GP’s and mental health practitioners.

Early bird ticket only available until the end of July – book here Sold Out

See our full calendar of events here.

That’s it for now! What a jam packed few months we have had! Thank you for all your support for us as always.

The End!

*Emotional trigger warning – content involves suicide*

11th June 2019

My last blog, on my last day in New Zealand!

I can’t believe it’s also the last day of my six-week Winston Churchill Memorial Trust Fellowship, researching Suicide Prevention here and in Australia too. It has gone so quickly.

I must admit, this last week in Christchurch has been the toughest. I have been a little homesick, not helped by many WIFI problems, so struggling to contact home. Christchurch is also in the throes of winter and still recovering from the earthquakes eight years ago, whilst reeling from the very recent terrorist attacks in March of this year.

However, I have met some fantastic organisations and individuals doing amazing things for suicide prevention and young people.

I first met with Laila Cooper, CEO, and Sandi Malcolm, Service Manager, from Christchurch Primary Health Organisation (PHO). The PHO funds GP’s. So, people pay to see the doctor in New Zealand, but it’s a copayment, and the PHO funds practices to provide subsidised services and other health services. Interestingly, the I learned that people living in Christchurch, particularly those who were young children during the earthquakes eight years ago, are showing a decline in their mental health. This presents as high levels of anxiety and trauma related symptoms. People have also been re-traumatised by the terrorist attacks in March 2019, which rocked the nation. The PHO heavily praised the work of ‘298 Youth Health Centre’ headed by Susan Bagshaw, that I will talk about later, and they feel that Christchurch really came together as a community in the wake of the traumatic events of recent years, especially after the terrorist attack.

(L-R) Laila Cooper – CEO, Naomi Watkins – CEO NWCH, and Sandi Malcolm – Service Manager

The next day I met with Pegasus Health Care, David Cairns, Suicide Prevention Co-Ordinator, John Robinson, Suicide Prevention and Postvention Co-Ordinator & Gythlian Loveday. Pegasus Health supports many aspects of health and wellbeing in Canterbury and has created a network of organisations who work collectively on a number of issues. They provide services and support to general practices and community-based health providers to deliver quality health care to patients and they are committed to improving health outcomes of the people in their communities. David has worked in this field for ten years and was clear that there are high rates of suicide in Christchurch, but no higher than other parts of New Zealand, and there has not been an increase in suicide rates due to the earthquakes or terrorist attacks. Gythlian made a great point about how isolating and traumatising this line of work can be, with little support, and people can be dismissive of those in the field. Which is why having a network of like-minded individuals can really help. This made me reflect on NW Counselling Hub, Lincoln, UK, where the self-employed counsellors in the Hub all support each other, and how the Hub can bring other organisations into that supportive space in the future!

Recently honoured Dame Susan Bagshaw invited me to a research meeting with a room full of passionate and motivated people. They clapped as we entered the meeting, which I thought was because we were late, but luckily it was to celebrate Susan’s Dame-hood! Glad it’s not just me who’s late to meetings! Ha!

Susan then took me to 298 Youth Health Hub that supports 10 to 24 year olds, in their new facility that they moved to this week. They have been forced to move 5 times since the earthquakes, which has been a sad normality for the businesses and people of Christchurch.

This Youth Health Hub is similar to Headspace centres in Australia, but it felt more homely, with lots of friendly faces around. Young people had clearly influenced the design and feel of the Hub and it has a range of in-house Doctors, nurses, counsellors, and youth workers to support clients.

Susan is an amazing, down to earth and welcoming lady who clearly loves what she does. While we were there everyone wanted her attention and she was signing things whilst attending to a patient too! This reminded me of being the CEO at NWCH! But Susan took it all in her stride and with a smile on her face.

Dame Susan Bagshaw – CEO of 298 Youth Health Centre

Lastly, I met with Michael Hempseed author of Being a True Hero – Understanding and preventing suicide in your community.

Michael has made big strides in supporting communities to tackle suicide prevention. He trains people and provides advice about how best to support people. He is an avid ambassador for suicide prevention and has a wealth of knowledge. We had a long chat about the impacts of sleep deprivation on mental health and suicide ideation, which I found very interesting. I urge everyone to read his book and check out his website for more details.

So, during my last few days here in New Zealand, I have spent time in the amazing library in Christchurch Cathedral Centre – Tūranga. It’s spread over four floors and is just spectacular. I’ve spent many hours working in the quiet room. Think I’ll be visiting our local library in Lincoln a lot more when I’m back, because I got loads of work done, even this blog!

So that’s it! Tomorrow I fly back to London. I have learnt so much, met so many wonderful people and have lots of ideas to make a difference to Lincolnshire and beyond.

I’m so grateful to the Winston Churchill Memorial Trust for this fabulous opportunity and I have thoroughly enjoyed it. Now to write that report… and launch it at the NWCH Suicide Prevention Conference, 10th September, 2019, have you got your ticket yet?

Over and out!

NW x

First week in New Zealand

*Emotional trigger warning – content involves suicide*

7th June 2019

My first week in New Zealand has flown by! I met two organisations in Auckland, both doing fabulous work, before flying on to Christchurch for the final week of my Winston Churchill Memorial Trust research fellowship into Suicide Prevention. What a truly fascinating time I’ve had learning so much about the work they do in this field in Australia and New Zealand. My head is packed with ideas and fresh approaches to discuss in the UK.

In Auckland, I began my week with a visit to The Mental Health Foundation where I met Virginia Brooks, the suicide bereavement service co-ordinator, and Ellen Norman, the manager for Maori Development.

The room that we met in had a very interesting picture with poignant message; Ellen tells the story:

“So, this picture is around suicide. It’s an old Chief who went out fishing for his family. He went out and never came back, so was presumed drowned. His wife sat on that hill, waiting and waiting and waiting for him to come back. She waited until the day she died. So, thinking about it from their context, it was a form of suicide. She yearned so much for her loved one who didn’t return, and her heart was so broken, that she passed away too.”

(L-R) Ellen Norman – Manager for Maori Development, Naomi Watkins – CEO NWCH, Virginia Brooks – Suicide Bereavement Service Co-Ordinator

Ellen continued:

“There’s all kinds of things that we see as different from today’s thinking around suicide. We’ve had those kinds of stories throughout New Zealand, where death arose through yearning of lost loved ones, rather than anything else”.

This particularly apt in the Maori community. Both Ellen and Virginia educated me on Maori beliefs, their strong sense of family and being part of a collective, a community.

The resources that The Mental Health Foundation provide to the people of New Zealand are simply amazing. They have consulted people of all ages to garner their help in designing resources that engage and help people in a meaningful way. I feel we can learn a lot from this, and I plan to engage with people in the UK, to consult them on their ideas of what they believe would work best to engage and help people in a meaningful way, so that NWCH CIC can build and disseminate similar resources.

Later that week in Auckland, I met Genevieve Mora, Co-Founder of Voices of Hope.

She explained:

The idea behind Voices of Hope (VOH), is to promote mental well-being empowerment and recovery. Both Jazz Thornton and I [Co-founders of VOH] have lived experience with mental health, so we wanted to create a platform where we could share people’s stories in an open, honest and real format. We want to trying to get rid of both the stigma and shame that’s attached to mental ill health. I think the difference between the work we do and a lot of other people’s work is that we focus on hope! That’s a big thing for us. We focus on those of us who have overcome difficult mental ill health experiences, because we want others to visit our website and say, ‘oh my gosh, they are all like me, where I was or where I am right now, and they’re now well, so I can be too’. We’re all about inspiring people to keep on fighting!”.

Genevieve Mora – Co-Founder of Voices of Hope and her gorgeous dog Abby

Jazz and Genevieve are both 24 years old and they have hugely inspired me with what they have achieved in just two years. Neither takes a wage and both give their time tirelessly to help others survive their own mental health struggles. They provide videos and lots of support on social media to help break-down the stigma around mental health. Voices of Hope exists to enable people with lived experience of mental ill health to help those who are currently struggling, which reminds me of Roses in the Ocean as discussed in my very first blog from Brisbane, Australia.

So, my time in Auckland came to an end and my research in Christchurch has now begun. I scheduled meetings with five organisations in seven days, all with varying perspectives on Suicide Prevention. For now, I’ll wish you ‘G’day people’, as I’m about to go to my third of the five meetings. Watch this space for my last blog from this incredibly inspirational research trip, thanks to the Winston Churchill Memorial Trust Fellowship programme.

My last week in Sydney!

*Emotional trigger warning – content involves suicide*

29th May 2019

My last week in Sydney flew by! I met with five organisations (one via Skype) and attended an event In Parliament, no less! Here’s a summary of my week.

I started with a visit to a mental health organisation, the Blackdog Institute (BI), where I gave a presentation to the team about myself, NWCounselling Hub (NWCH), The Winston Churchill Fellowship and my research findings so far about suicide prevention initiatives in Australia. This led to a host of insightful questions from the entire BI team. Thereafter, I interviewed Fiona Shand, senior research fellow at the Blackdog Institute. She is also Director of the Lifespan Suicide Prevention Project, a large, multi-level suicide prevention model. The BI frames itself as a translational Medical Research Institute, i.e., they are first and foremost about research, particularly the translational end of the spectrum, but they also provide clinical services, education and community activities.

I found Fiona’s description of the Lifespan model very interesting. She explained that the team researched existing evidence-based interventions in suicide prevention before developing a framework that includes universal intervention. In other words, the model considers things that affect the whole population, through to selective and indicated intervention for the more at risk end of the spectrum – delivered via community health initiatives, education, and front line media. This makes it a multi-sector, multi strategy model of suicide prevention. In total, the model identified nine interventions to be trialled. The current trial is in four regions, with two years implementation per region; the aim is to get all nine interventions implemented to some degree. The model will then use colonial and hospital data to try to identify changes in suicide attempts across each of the four regions. I am really looking forward to hearing about the outcomes of this huge research project.

Next, I visited ReachOut Australia, where I was welcomed by Dr Kerrie Buhagiar, Director of Service Delivery, and Mariesa Nicholas, Director of Research. ReachOut’s mission is to help young people be happy and well, using technology to empower young people to make the most of their mental health and well-being. I found this organisation so inspiring, particularly their views on empowering young people to make their own decisions around their life and mental health. Understandably, young people love ReachOut Australia because they are an integral part of it! They work tirelessly to incorporate young people’s views and feedback directly into their work. I was particularly interested in their programme to support parents, which incorporates a one-to-one coaching programme. They have found parents care and worry about their teenagers, but don’t know how best to support them. Ultimately, the parents programme benefits both parents and young people tremendously. This is something I definitely want NWCH to look into more when I return to the UK.

(L-R) Mariesa Nicholas – Director of Research, Naomi Watkins – CEO NWCH and Dr Kerrie Buhagiar – Director of Service Delivery,

I then visited another Headspeace centre – this time in Hurstville, where I met the Operations Manager for Miranda and Hurstville. This is the third Headspace centre I have visited and although they are all so different, they all provide a range of services to support young people within one building. Headspace has grown tremendously since its incorporation in 2007, with over 100 sites across six Australian states and three territories. The Headspace centres operate slightly differently dependent upon which organisation funds them, but all provide tremendous holistic support for young people.

On Thursday, I Skyped Michelle Lamblin, Project Manager of the Suicide Prevention Research Unit at Orygen, Melbourne. Orygen, is a National Centre of Excellence in Youth Mental Health and the world’s leading research and knowledge translation organisation, focusing on mental ill-health in young people. Orygen delivers cutting-edge research, policy development, innovative clinical services, and evidence-based training and education to ensure continuous improvements in the treatment and care for young people experiencing mental ill-health. Michelle and I really hit it off and put the world to rights on our Skype call! I couldn’t believe their growth in such a short time; from three members of staff to 50 in the last three years, thanks to investment from funding bodies and government funding. Like ReachOut Australia, Orygen also involved young people in the design of their new building; again a great example of youth participation. I was also impressed that their suicide prevention model is a community-based approach, where everyone is accountable. Training is provided in communities, and schools have programmes to support young people. This is excellent forward thinking and cutting-edge research from Orygen!

The last organisation I met with was Batyr, where I presented in person to the team and via Zoom (similar to Skype) to other members around Australia. I gave the same presentation as I had to the Blackdog Institute and again, it sparked great questions and debate. What struck me was the relaxed, young, hip vibe in Batyr’s office, where everyone was so warm and welcoming; I joked that it was like a Google office! Its so obvious to me why young people want to be involved with Batyr. After my presentation, I met with Sarah Scales, Speaker Development Co-Ordinator and Nicholas Brown, General Manager; both were very accommodating and inspiring people.

(L-R) Nicholas Brown – General Manager, Naomi Watkins – CEO NWCH and Sarah Scales – Speaker Development Co-Ordinator

I really loved Batyr’s focus on giving a voice to young people with lived experience. The speaker programme allows young people to go into schools and share their experience of suicide and mental health. What a fabulous and invaluable initiative. We know that the first person a young person will turn to when in crisis is another young person. Hence, it’s so much more powerful for young people in schools to hear the lived experience of another young person; what did and did not help them when in crisis or struggling. All young speakers are aged 18 years and older. They attend workshops, training, and one-to-one sessions with Sarah before going to speak in schools, accompanied by a Batyr staff member for support.

On Friday evening, I attended an event called, ‘Children of Harvey Milk: How LGBTQ Politicians Changed the World Community Forum’, an event organised in conjunction with Twenty10, who I mentioned in a previous blog.

The Children of Harvey Milk is an exciting new book by Andrew Reynolds that traces the history of global breakthroughs for the LGBTQ communities over the past two decades, featuring interviews with high profile LGBTQ political candidates and activists from around the world. The launch featured a free political forum with local and international LGBTQ politicians and activists, hosted by Julie McCrossin. Speakers included Alex Greenwich MP, Penny Sharpe MLC, Senator Janet Rice, Senator Louise Pratt and Trent Zimmerman MP, along with international guests Louisa Wall MP (NZ), Peter Tatchell (global LGBTQ activist), Sarah McBride (leading trans political voice in the US). What an amazing line up of incredible people making a difference for the LGBT+ community around the world. I found the panel discussion incredibly interesting, including the fact that sadly, the LGBT+ community have a higher rate of suicide than the heterosexual population. I think organisations like Twenty10 are doing fabulous work to help with this, but so much more is needed nationwide and globally.

The struggle continues to break down stigmas around community groups and mental health in general, and NWCH aims to be at the forefront of this struggle.

Signing off now, since I have just arrived in New Zealand where it’s eleven hours ahead of the UK (as opposed to nine in Sydney). Looking forward to learning more this week and sharing it with you all.

My first week in Sydney!

*Emotional trigger warning – content involves suicide*

19th May 2019

My research as a Winston Churchill Memorial Trust fellow here in Australia continues to inspire me! I have visited 4 organisations in the past week in Sydney, all doing fantastic work for suicide prevention and support across Australia. I’m hearing about so many initiatives and good-practice that we could apply in the UK, funds permitted.

Earlier this week, I spent the day with Lifeline Australia at their office in central Sydney. They are a helpline that has operated for nearly 60 years, with the tagline, ‘Australia free of Suicide’. Since they have offices across Australia, my meetings with 5 staff members were held in person and via Skype. I learned that more people contact Lifeline than any other helpline, with over one million people per year calling for a phone chat, and some for an online chat. They already offer SMS services, but are currently looking into increasing their digital offering with more online chat and email services. Rachel Bowes, Acting Executive Director for Operations, hosted me for the day and introduced me to the rest of the very friendly team, who are all passionate about making a difference to suicide prevention in Australia. One area I was really impressed with was their research into Artificial Intelligence (AI) to help reach out to people online who express suicidal ideation or intention. I am looking forward to seeing that research and what they put in place to connect with help-seekers. Read more about them here.

(L-R) Richard Brimble – National Manager, Naomi Watkins – CEO NWCH, Rachel Bowes – Acting Executive Director for Operations

Later in the week, I visited Australian’s foremost suicide prevention organisation, aptly named, Suicide Prevention Australia (SPA). I was welcomed by Alan Woodward, a SPA advisor for all thing’s mental health and suicide prevention. NWCH have just become a member of SPA and I will attend their 4-day Suicide Prevention conference in Melbourne in July 2019, where they have invited me to showcase a poster presentation of my research findings. More than 100 organisations of are SPA members, comprised of organisations of all sizes, plus individual and associate members. SPA has 10 office-based staff in Sydney, yet despite being a small NGO (non-government organisation), it represents members across Australia and supports them in their work. See their work here.

(L-R) Naomi Watkins – NWCH, Alan Woodward – SPA

I also visited another Headspace centre in Camperdown where Dr Blake Hamilton, the Clinical Services Manager, hosted me. This centre is closely linked to The University of Sydney through the brain and mind research centre. This centre in Camperdown sees around 1200-1500 young people between the ages of 12 to 25 years, for about 5000 occasions of service. This centre’s headspace early intervention team, funded by the Primary Health Network (PHN), supports more complex cases and provides an early intervention in psychosis service. Other organisations also work out of this centre, including Relationships Australia who running a family therapy clinic one day a week, and Wesley Mission that provides support for young people who are either homeless or at risk of being homeless. They also have University researchers in this office and employment services specifically aimed at young people. In total, more than 45 people work out of this centre providing excellent holistic support and care to young people. Inspiring! You can read more here.

At the end of the week, I was invited to Twenty10’s LGBTQIA+ event ‘Well Played’. Twenty10 is a New South Wales based not-for-profit organisation that supports LGBTIQA+ young people. Their new campaign ‘Well Played’ highlights the importance of diversity and inclusion in sport and physical activity and the positive impact it has on young people’s health and wellbeing. The campaign was launched on the night by Kate Jenkins – Sex Discrimination Commissioner, Australian Human Rights Commission, and it comprised of a film screening and a live panel discussion. It was both incredibly moving and exciting to see such forward thinking here in Australia. Watch the film here (please share this far and wide) and read more about the organisation here.

Kate Jenkins – Sex Discrimination Commissioner – Australian Human Rights Commission

I have a jam-packed week ahead for my last week in Sydney, seeing another 5 organisations and I’m invited to another event in Parliament House! Watch this space for more updates!

The last two meetings in Brisbane

*Emotional trigger warning – content involves suicide*

12th May 2019

What a busy few days I have had here in Australia!

I’ve moved from Brisbane to Sydney to continue my research into Suicide Prevention, as a privileged fellow of the Winston Churchill Memorial Trust. The findings and learning to date have been fascinating, with so much we can translate into work in this field in the UK.

On 8th May, I had the fabulous opportunity to meet with two more wonderful organisations that are doing amazing things for suicide prevention and postvention.

The first was Standby, a postvention service offering support after suicide, helping those who’ve been impacted by suicide in any way, regardless of whether the suicide occurred today or at any time in the past. I met Monique Broadbent, Co-Ordinator for Brisbane, and Kelly Playford-Veel, Brisbane South Team Leader, both from the Nundah branch.

This is what Monique had to say about Standby,

“When people have been impacted, that may be because they were family or friends with the person who died. Or, it could just be that they heard about a suicide and felt impacted for their own reasons. Or, they could have witnessed a stranger’s suicide, or found a body. They might also be first responders, so police, ambulance, whoever. Standby goes out to whoever needs support, working with community members and professionals alike.

 We provide short-term support, so we might go out to see large or small groups, for example, in a school,  football club or workplace. Then, following this initial short-term support, we can refer people to ongoing support.

 Unfortunately, Standby are unable to offer long-term, ongoing support. What we offer may look like bereavement and grief support, or it may be more trauma focus, depending on the circumstances and the person’s relationship to the deceased. But Standby’s big focus is on holistic care, linking people with ongoing services, precisely because we only provide short-term support but also because suicide is so very complex. It’s never just grief that people are going through.”

(L-R) Kelly Playford-Veel – Brisbane South Team Leader, Naomi Watkins – CEO NWCH, Monique Broadbent – Co-Ordinator for Brisbane

Standby is doing some amazing work in local communities, truly supporting anyone impacted by suicide, from crisis intervention point and beyond. It’s a postvention service, but that in itself makes it prevention too. As we know, people are at greater risk of suicide if they have lost someone to suicide. Acknowledging this fact, Standby does amazing work with children who have lost parents, siblings and peers to suicide too.

My second meeting today was with YourTown where I met John Dalgleish, Head of Strategy & Research, and Laura Clarke, Advocacy and Policy Lead. I was also fortunate to meet CEO, Tracy Adams, along with counsellors, supervisors and YourTown volunteers.

YourTown helps to create brighter futures for young people and families. It is a values based, national, Not for Profit organisation. They believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Their services include Kids Helpline, training and employment for young people, parent education, and specialist accommodation for families. They are one of the largest not-for-profit service providers for young people in Australia with sites across Queensland, New South Wales, South Australia and Tasmania. I met with the Milton branch.

My time with YourTown began with me doing a 40 minute presentation on Domestic Abuse in the UK, which I delivered as a ‘lunchbox session’ – in other words during their lunch break. Over 30 people attended and I was live streamed to their other bases across Australia! There were so many questions and people queued to talk with me afterwards, which was really heart-warming. Domestic Abuse prevention is another of my passions, so it was great to be so well received by an enthusiastic audience.

I then met with the Head of Service for KidsLine. KidsLine was inspired by ChildLine UK, where I used to work for 8 years! They also run ParentLine. It was so interesting for me to hear that they are doing a fantastic job, answering calls to young people and parents 7 days a week!

Lastly, I held a focus group with 12 members of staff to discuss suicide prevention, domestic abuse, support services and so much more.

(L-R) Volunteer counsellor, Laura Clarke – Advocacy and Policy Lead, John Dalgleish – Head of Strategy & Research, Naomi Watkins – CEO NWCH, Volunteer Counsellor, Supervisors of KidLine & ParentLine

I was absolutely shattered when I arrived back at my apartment! Reflecting on the day, I felt in awe of the work these two organisations are doing and I’m inspired and committed to make big changes in Lincolnshire, and beyond, on my return!

The next day, I flew from Brisbane to Sydney and have been settling-in and sight-seeing before the next three weeks of meetings, starting on Monday 13th May. This experience is truly uplifting, an opportunity of a lifetime, and I feel so grateful to the Winston Churchill Memorial Trust for selecting me to be a Churchill Fellow.

Meeting in Nundah and Glass Mountains!

*Emotional trigger warning – content involves suicide*

7th May 2019

What an amazing day I have had today! I met with a fantastic organisation called Headspace, at their Nundah branch. I was fortunate to spend time with the community engagement co-ordinator and the clinical services manager.

(L-R) Clinical Services Manager, Naomi Watkins CEO NWCH & Community Engagement Co-Ordinator

What struck me about this service was the wrap-around care they provide. Young people aged 12 to 25 years can self-refer and get access to mental health services, a GP, a dietitian, work and study support, alcohol and drug services – all under one roof. And what a roof that was! An old bank that they have transformed into a friendly, colourful centre, with non-gendered toilets. Yet more impressive is the fact that the young people they work with helped design the centre.

Headspace – Nundah

Fantastic message on office door

Non-gendered toilets

Headspace also have a youth reference group which helps them to design support programmes and enables consultation to ensure they provide services that young people request. Young people can stay with the service as long as they want to, some are with them from age 12 to 25! Headspace also works with schools, to deliver assemblies and train teachers in mental health support. They can have 10 therapeutic sessions every calendar year.

All of this made me reflect on how fortunate we are at NWCH Lincoln to be able to provide our funded clients with 21 sessions, yet that’s unfortunately the maximum available from our funding sources. It appears to be so much easier here in Australia to receive government funding for support services and furthermore, that counselling and therapy is highly valued.

Headspace are supporting young people with suicidal ideation and intention, and they document how their support really helps young people to find hope again. I am in awe of the set-up they have and the funded services  they are able to provide. What a fantastic model of support and one that we can but aspire to in the United Kingdom. You can read more about Headspace Nundah here:

(L-R) Conrad Townson – CYP Solutions, Naomi Watkins – NWCH CIC

This afternoon I met a man called Conrad Townson from Children & Young People Solutions. We both used to work in North Wales but in different eras, so a mutual contact put us in touch. Conrad moved out here 3 years ago and is helping Australian authorities to better understand CSE – child sexual exploitation, and identify it at the earliest possible stage. He trains organisations to spot the signs and symptoms of CSE and has established an innovative CSE panel. We know young people who experience CSE are more at risk of suicidal ideation and/or intention, so being able to spot the signs and symptoms earlier reduces this risk and the risk of CSE. What a remarkable man with a clear passion to make a difference in the world of CSE. Great work Conrad! You can read more about his business here: